Bulk Billing Psychologist – Neutral Bay, Lower North Shore
Free Psychology Sessions
Looking for affordable mental health care? Our clinic offers bulk billing psychologist, or free psychology sessions for eligible individuals. If you are aged 16 to 45 and facing financial hardship, our experienced clinical psychologists are here to provide compassionate and professional support. With no gap fee for those who qualify, accessing quality mental health care has never been easier.
Only limited spots are available!
Who is Eligible for a bulk billing psychologist?
To access our bulk billing psychology services and free psychology sessions, you must meet the following eligibility criteria:
✅ Have a Green Medicare card: bulk billing and our free services are only available to you if you are covered by Medicare.
✅ Aged 16 to 45: our free sessions are reserved for individuals most likely to benefit from short-term therapy.
✅ Lives on the Lower North Shore: Our services are specifically available to residents of the Lower North Shore area, namely in Longueville, Northwood, Neutral Bay, Greenwich, Waverton, Wollstonecraft, Mosman, Cremorne, Lane Cove, Lavender Bay, McMahons Point, Milsons Point, Cammeray, North Sydney, Chatswood, Artarmon, Willoughby, Crows Nest, Riverview, Castlecrag, or Northbridge.
✅ Experiencing financial hardship: you cannot pay a gap fee. Students on a tight budget are one example of people who may face this.
✅ Able to visit a local GP for a referral: your GP provides services on the Lower North Shore in person.
✅ GP letter outlining your inability to pay the gap fee: A referral letter from your GP explaining why you cannot afford the gap fee is required to qualify for our bulk billing services.
✅ Able to attend during the day: only some appointment times are available for bulk billing clients. If you can only attend after-hours appointments due to work commitments, you are likely ineligible for our free service.
✅ Willing to keep your appointments: due to high demand and limited availability, cancellations or no-shows will result in the termination of your bulk billing eligibility. This ensures that our services remain available to those who need them most.
If you meet these criteria, drop us an email to start coordinating your care.
Who is NOT eligible?
Unfortunately, our bulk billing services are not available for:
❌ Couples and Families: The free psychology sessions are for individuals only.
❌ Individuals requiring support letters (e.g., school, NDIS, Centrelink): We do not provide documentation or reports for third-party organisations.
❌ Cases involving Legal Proceedings or Court Reports: Our services are not suitable for individuals involved in legal matters or requiring court-related documentation.
❌ Who can afford to pay the gap fee: Our limited bulk billing spots are reserved for those who genuinely cannot afford out-of-pocket costs.
❌ Chronic mental health conditions: Our free therapy services are not suitable for individuals with chronic mental health conditions such as Autism Spectrum Disorder (ASD), bipolar disorder, or schizophrenia. These conditions often require specialised, long-term care that falls outside the scope of our bulk billing program.
❌ Seeking Assessment and Formal Diagnosis: Our free psychology sessions do not cover formal assessments or diagnoses. If you are seeking a psychologist with the intent to obtain a diagnosis, you will need to explore other options, as this is excluded from our bulk billing program.
Check your eligibility
What is a bulk billing psychologist?
To access bulk billing, you must be eligible for Medicare and have a valid referral from a GP (or in some cases, a psychiatrist). Your GP will provide a Mental Health Treatment Plan or a referral letter, which outlines your need for psychological services.
In simple terms, we manage your Medicare payments, you do not pay anything.
Bulk billing is a payment option available under the Medicare system that allows psychologists to bill Medicare directly for your sessions. This means that eligible clients can access medical or mental health care without having to pay out-of-pocket costs (also known as a “gap fee”).
Get Started with Your Free Therapy Sessions
To access our bulk billing psychology services and free psychology sessions, follow these simple steps:
① Check & Email
Check if you are eligible, (see above), and email us. Briefly describe your situation so we can confirm availability and make sure we’re able to help you.
② Approval
If you are eligible and we have capacity, we will pre-allocate a slot for you to attend. Before you visit your local GP, you will need to get a confirmation from us that we can provide the free sessions for you.
③ Visit local GP
Visit your Lower North Shore GP and request a referral letter. Ask your GP to provide a treatment plan (Mental Health Treatment Plan) plus a referral letter explaining why you cannot pay the gap fee. This is a key requirement to access bulk billing services.
④ Contact us to Book
Email us your documents to book your free psychology session. Once you have your referral letter, reach out to us to schedule your appointment.
⑤ Start your Sessions
Attend your appointment with our bulk billing clinical psychologist. Meet with one of our experienced and compassionate psychologists to begin your mental health treatment.
FAQs about our Free Sessions
What kind of Therapy is provided as part of the bulk billing psychology Sessions?
Your psychologist will work with you to find the right therapy for your needs and situation. We offer several therapies, such as Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Schema Therapy, and Acceptance and Commitment Therapy (ACT).
Can I choose any appointment slots?
No, only some appointment times are available for bulk billing clients. We will do our best to accommodate your schedule, but availability may be limited.
How many sessions can I access under bulk billing?
The first referral covers up to 6 sessions. Your GP then reviews your plan and can refer you for up to 4 more, so Medicare covers up to 10 individual sessions each calendar year.
Are the sessions in-person or online?
Our bulk billing services are in-person only. We do not offer online sessions for bulk billing clients.
Do the free therapy sessions cover everything?
No, our bulk billed therapy only covers individual sessions for people aged 16–45, without chronic mental health problems. Formal assessment and diagnostics are also excluded.
Who is eligible for bulk billing at your clinic?
Bulk billing is available only for local residents living on the Lower North Shore. You must also have a referral from a local GP and meet the eligibility criteria outlined on our website.
Can I access bulk billing if I need support letters for third parties (e.g., NDIS, Centrelink, School)?
No, our bulk billing services are not available for individuals requiring support letters for third parties or legal proceedings.
What if I can afford to pay the gap fee?
Bulk billing is reserved for those who genuinely cannot afford out-of-pocket costs. If you can pay the gap fee, please have a look at our standard fee-paying services.
How do I get a referral letter?
Visit your Lower North Shore GP and request a referral letter explaining why you cannot pay the gap fee. This letter is essential to access our bulk billing services.
Are there any other eligibility requirements?
Yes, you must be a local resident living on the Lower North Shore, have a valid referral from a local GP, and meet the specific eligibility criteria outlined above.
If you have further questions, feel free to contact us, we’re here to help!